Returns & Shipping

Shipping Policy

We offer shipping to most locations worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.

Shipping Methods

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day (available for select locations)

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping is available for orders over $50 in select regions.

Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Return Conditions

• Items must be unused, unwashed, and in their original packaging
• Items must have all tags and labels attached
• Proof of purchase is required
• Certain items (e.g., personalized products, intimate items) may not be eligible for return

Return Process

1. Contact our customer service team to initiate a return
2. You will receive a return authorization and shipping label
3. Package the item securely and ship it back to us
4. Once we receive and inspect the item, we will process your refund or exchange

Refunds

Refunds will be issued to the original payment method within 5-10 business days after we receive and process your return. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to product availability.